Smart Fibres achieves ISO 9001 certification
February 2007
Smart Fibres, the UK's pioneers of optical fibre sensing technologies, has achieved ISO 9001:2000 certification from Lloyd's Register Quality Assurance (LRQA). This new standard requires a process based approach to business and places increased emphasis on customer satisfaction.
LRQA auditing combines observation of work, review of records and face-to-face questioning of staff at all levels. During the assessment by the LRQA, a cross-section of Smart Fibres' business areas was heavily scrutinised to ensure the company's management systems and processes were not only in place, but also implemented across the whole of the organisation. LRQA was established in 1985 by internationally renowned Lloyd's Register. It pioneered modern day principles of quality assurance and is now acknowledged worldwide for reliability, integrity and innovation View our ISO 9001 certificate.